1. Information We Collect

We collect both personal information and non-personal information from users of our Site and Services.

a. Personal Information

We may collect information that can identify you directly or indirectly, such as:

• Full name

• Email address

• Phone number

• Physical address or zip code

• Service location or project details

• Information you submit through forms, calls, chats, or emails

b. Non-Personal and Automatically Collected Information

When you interact with our Site, we automatically collect certain information, including:

• IP address

• Browser type and operating system

• Device identifiers

• Pages visited, time spent, and referring URLs

• Cookies, pixels, and other tracking technologies (e.g., Google Analytics, Facebook Pixel, Microsoft Clarity, Bing Ads)

c. Call Recordings

Calls to or from us or our third-party partners may be monitored or recorded for quality assurance, training, and operational purposes.

2. Use of Information

We use your information to:

• Respond to service inquiries and provide requested assistance

• Connect you with restoration or cleanup service providers

• Send confirmations, updates, and service-related communications

• Improve website functionality and customer experience

• Conduct analytics, retargeting, and advertising campaigns

• Prevent fraud, enforce terms, and comply with legal obligations

• Offer promotions, special offers, and marketing messages (where permitted by law)

3. Sharing and Sale of Information

We may share your information in the following circumstances:

• With third-party restoration, mitigation, or repair service providers to fulfill your requests

• With marketing, analytics, and technology partners assisting in operations

• With affiliates, contractors, or vendors performing services for us

• With legal or regulatory authorities when required

• As part of a merger, acquisition, bankruptcy, or sale of assets

Sale of Personal Information:
We may sell, rent, or lease personal information to third parties, such as contractors, service partners, or marketing networks, as allowed by applicable law. You may opt out of this sale or sharing as described in Section 10 below.

We do not knowingly sell or share the personal information of minors under age 16.

4. Cookies, Tracking, and Cross-Device Data

We and our third-party partners use cookies, pixels, and other tracking technologies to collect data for analytics, performance measurement, remarketing, and interest-based advertising. These tools may also link user activity across devices (cross-device tracking).

You can manage or delete cookies through your browser settings, or use industry opt-out tools such as:

• Network Advertising Initiative Opt-Out

• Digital Advertising Alliance Opt-Out

5. Third-Party Websites and Services

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of these third parties. Your interactions on those sites are governed by their own privacy policies.

6. Data Retention

We retain personal information only for as long as necessary to achieve the purposes outlined in this policy or as required by applicable law.

7. Security

We use commercially reasonable measures—including encryption, firewalls, and secure servers—to protect your personal information. However, no system or data transmission over the internet can be guaranteed 100% secure.

8. Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect or sell personal data from minors. If we learn that we have inadvertently received such information, we will delete it promptly.

9. International Data Transfers

If you access our Site from outside the United States or Canada, please note that your data may be transferred to, stored, and processed in those countries where privacy laws may differ from those in your jurisdiction.

10. Your Privacy Rights and Choices

Depending on your state of residence, you may have the following rights under U.S. state privacy laws:

• The right to know what personal data we collect and how we use it

• The right to access, correct, or delete your data

• The right to data portability (to receive a copy in a usable format)

• The right to opt out of the sale or sharing of personal data

• The right to opt out of targeted advertising and profiling

• The right to limit use and disclosure of sensitive personal information

• The right not to be discriminated against for exercising these rights

To exercise any of these rights or to opt out of data sales or targeted advertising, contact us at:
📧 Email: contact@ringlocal.net
📞 Phone: (833) 787-0815
📬 Mail: Ring Local LLC, 8 The Green, Suite B, Dover, DE 19901

We will respond to verified requests within the timeframe required by law (typically 15–45 days).

11. State-Specific Privacy Laws

We comply with applicable laws in states including (but not limited to):
California (CCPA/CPRA), Colorado (CPA), Connecticut (CTDPA), Delaware (DPDPA), Iowa (ICDPA), Montana (MCDPA), Nebraska (NDPA), Nevada, New Hampshire (NHPA), New Jersey (NJDPA), Oregon (OCPA), Tennessee (TIPA), Texas (TDPSA), Utah (UCPA), and Virginia (VCDPA).

Each of these laws may grant residents rights to access, correct, delete, or opt out of the sale or use of their data for targeted advertising and profiling. Details are available upon request at the contact information above.

12. Transfers in Business Transactions

If Ring Local LLC or The Restoration Heroes is involved in a merger, acquisition, sale, bankruptcy, or other business transition, your personal information may be transferred as part of that transaction in accordance with applicable law.

13. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date above reflects the latest revision. Updates will be effective once posted on this page.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Ring Local LLC
8 The Green, Suite B
Dover, DE 19901
Email: contact@ringlocal.net
Phone: (833) 787-0815